Accessing Services

For a confidential screening call 1-888-906-9060

How can I access Northpointe services?

Community mental health services in Michigan’s Upper Peninsula are overseen regionally by a single point of entry through NorthCare Access.  Callers can request mental health services and will be linked to the appropriate resources for an appointment.  For information on what to expect from a NorthCare Access screening call, what happens when services are requested, and criteria for specialty mental health services please visit NorthCare’s Website.  In the event the crisis line is unavailable, please dial 911 for emergencies.

Northpointe’s Priority List Policy


What Northpointe services are available?

Northpointe services begin once an initial intake assessment is completed that determines medical necessity for specialty mental health services.  A person centered planning process balances the strengths, needs, desires, and goals of the individual/family to develop an Individual Plan Of Service  or ‘IPOS’.  An IPOS can be facilitated by a Northpointe Clinician or an Independent Facilitator.   Self Determination wishes can also be incorporated into the treatment planning process.

Adult Services

Child Services

Family Services


What Service Recipient Resources should I be aware of in preparing for my appointment?

NorthCare Customer Service Handbook

Your Rights When Receiving Mental Health Services in Michigan

Advance Directives

Independent Facilitation

Self Determination Handbook