Accessing Services


For a Confidential Screening Call 1-888-906-9060


How can I access Northpointe services?

Community mental health services in Michigan’s Upper Peninsula are overseen regionally by a single point of entry through NorthCare Access.  Callers can request mental health services and will be linked to the appropriate resources for an appointment.  For information on what to expect from a NorthCare Access screening call, what happens when services are requested, and criteria for specialty mental health services please visit NorthCare’s Website.  In the event the crisis line is unavailable, please dial 911 for emergencies.

Northpointe’s Priority List Policy

What Northpointe services are available?

Northpointe services begin once an initial intake assessment is completed that determines medical necessity for specialty mental health services.  A person centered planning process balances the strengths, needs, desires, and goals of the individual/family to develop an individualized plan of service.  Self determination wishes can also be incorporated into the treatment planning process.

Those who have Medicaid shall have access to the services identified in the Medicaid Provider Manual when the service(s) are determined to be necessary.

Adult Services

Child Services

Family Services

What should I be aware of in preparing for my appointment?

NorthCare Customer Service Handbook (Audio version)

Your Rights When Receiving Mental Health Services in Michigan

Person-Centered Planning

Advance Directives

Independent Facilitation

How can I apply for Medicaid?

Online at MI Bridges

Download an Application