For a Confidential Access to Services Screening
Call 1-800-750-0522
How can I access Northpointe services?
Call Northpointe Access Services for a confidential screening where you will be asked personal questions to determine if our services are right for you or if you would be better served by a provider in the community. In order to qualify for the full array of services at this time, individuals must meet Priority Population requirements and have Michigan Medicaid.
For those who do not have Medicaid, you may qualify for limited services or be referred to Northpointe’s Priority List.
Northpointe’s Priority List Policy
What is the next step?
Following approval at the access screening call, individuals will be scheduled for an initial intake assessment. This bio-psychosocial assessment is completed by a Master’s level clinician and determines the medical necessity for specialty mental health services at the CMH.
Once approved at intake, services begin when a primary clinician is assigned to an individual’s case dependent on needs. A person-centered planning process balances the strengths, needs, desires, and goals of the individual/family to develop an individualized plan of service. Self-determination wishes can also be incorporated into the treatment planning process.
What services are available at Northpointe?
Those who have Medicaid shall have access to all the services identified in the Medicaid Provider Manual if the service(s) are determined to be medically necessary and clinically appropriate.
Is there anything I can review to prepare for my appointment?
NorthCare Customer Service Handbook (Audio version)
Your Rights When Receiving Mental Health Services in Michigan
How can I apply for Medicaid?
