Contact Customer Service Monday-Friday from 8 am to 4 pm

Kingsford Office ~ 906-774-0522

Iron River Office ~ 906- 265-5126

Menominee Office ~ 906-863-7841

Contact NorthCare Access for a Confidential Screening



24 Hours/7 Days a Week ~ Crisis screenings are available at the nearest Michigan Emergency Department in Iron River, Iron Mountain, and Escanaba

Monday-Friday from 8am-4pm ~ Screenings are also available at the Menominee Office located at 401 10th Avenue during business hours by calling 906-863-7841 prior to your arrival  

Northpointe 24/7 Crisis Line is 1-800-750-0522 

& is now staffed after hours by trained crisis workers at


Northpointe is open and has been through the pandemic but we are not seeing people in the offices currently. It is recommended to utilize phone and video for services when possible. Our team is working hard to ensure that when we open the office we are able to keep everyone safe. This takes a lot of planning and allocation of supplies which are in high demand across the country.

If anyone feels they need to be seen face-to-face please notify your care manager for arrangements. Before anyone is seen face-to-face we will ask questions to screen for COVID, require face coverings, and attempt to maintain 6 feet of distancing during appointments whenever possible.

Thank you for your patience as we ensure all necessary measures are in place to keep you, our staff, and our community healthy.


Northpointe Board of Directors is seeking applications from persons interested in participating on the Recipient Rights Advisory Committee or the Stakeholder’s Advisory Council. These committees provide service recipients, family of service recipients, and the public with an opportunity to have a positive impact on mental health services in our community. 
  • Meetings are held online via ZOOM due to COVID-19.
  • Face-to-face meetings are held in Kingsford 3-4 times a year with the ability to attend from Iron, Menominee, or your home.
  • Mileage is reimbursed and a per diem is paid for meeting attendance.
  • Accommodations shall be made for those requiring assistance.

To submit a new application or to renew an application to serve on the Recipient Rights Advisory Committee or Stakeholder’s Advisory Council complete the online form by clicking below:

If you wish to complete a paper application you may print the form and mail it to Northpointe at 715 Pyle Drive Kingsford, MI 49802 or email it to klsmith@nbhs.org.  →  PAPER APPLICATION FORM

Northpointe is dedicated to receiving citizen & service recipient input to guide the delivery of mental health services.

For more information click on the links below:

Northpointe’s Service Recipient Input System

Recipient Rights Advisory Committee

Stakeholder’s Advisory Council